Vision
To have the United Arab Emirates as one of the best countries in the world in achieving safety and security

Mission
To work effectively and efficiently towards enhancing the quality of life in the UAE community, through smart delivery of safety and security services within an innovation-driven environment to protect lives, honours and properties
Values

1. Justice
2. Team –work
3. Excellence and innovation
4. Courtesy
5. Integrity
6. Loyalty
7. Positive citizenship

Strategic Objectives

1. Promote safety and security
2. Make Roads More Safe
3. Promote Civil Safety and Protection
4. Ensure Readiness in tackling Incidents
5. Promote Customer Satisfaction with delivered services
6. Ensure the delivery of all administrative services according to
   The quality; efficiency and transparency standards 
7. Instill the culture of innovation in the corporate performance environment